Server Management

REGULAR CARE
FOR YOUR SERVER.

Ongoing server management and maintenance for the environment your websites and applications depend on, with responsibilities agreed before work starts.

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WHAT’S INCLUDED

Ongoing Server Management

These are the main parts of the service. We confirm the deliverables, responsibilities, and any third-party costs in your proposal.

Maintenance plan

Identify the services, updates, and checks covered by the arrangement.

Routine administration

Handle agreed configuration changes and maintenance tasks.

Monitoring and backup review

Review the monitoring and backup setup within the agreed scope.

Issue handling

Investigate reported problems and communicate changes or further work needed.

GETTING STARTED

What we need
from you.

Share what you have already. We’ll identify missing details and confirm access requirements before work begins.

Server and provider access.

A list of applications and critical services.

Backup policies and your expectations for support coverage.

HOW WE WORK

Clear scope.
Regular updates.

We agree on the work before starting and keep you informed as it progresses.

Review & plan

We discuss your goals, review the existing setup, and confirm deliverables, timing, access, and costs.

Carry out the work

We build, configure, or manage the agreed service. You receive updates and review work at the relevant stages.

Check & hand over

We check the agreed work, explain what has changed, and confirm any ongoing support or reporting arrangements.

QUESTIONS & ANSWERS

Before we
get started.

Need help deciding?
Talk to our team

Is support available around the clock?

Support hours and response arrangements are agreed explicitly. We do not assume 24/7 coverage.

Do you manage application code as well?

Server administration and application development are different scopes. We can discuss both if needed.

CONTACT OUR TEAM

TELL US
WHAT YOU NEED.

Share a few details about your website,
marketing, or server requirements.

Send us a message

Tell us what you need help with.

We’ll use these details to reply to your enquiry.

Book a call

Choose a duration and find your time.

Prefer a separate page? Open booking page